MuniMobile

San Francisco Municipal Transportation Agency (SFMTA) presents MuniMobile, the official app for seamless city transit. This comprehensive app offers mobile ticketing, real-time transit information, and streamlined trip planning. Purchase tickets conveniently using debit/credit cards, PayPal, or Apple Pay, activating them effortlessly before boarding. MuniMobile eliminates the need for cash or paper tickets, providing a hassle-free transit experience.

Key Features of MuniMobile:

Effortless Convenience: Say goodbye to paper tickets and fumbling for change – buy and use fares directly from your phone.

Versatile Payment Options: Utilize debit/credit cards, PayPal, or Google Pay for purchases.

Ticket Management: Store multiple tickets for future use, simplifying your travel planning.

Group Travel Support: Easily purchase fares for multiple passengers.

Secure Transactions: Register payment methods within a secure system for peace of mind.

Frequently Asked Questions (FAQs):

Is an internet connection needed for ticket purchases?

- Yes, an internet connection is necessary for purchasing tickets, but tickets can be activated and used offline.

What if my phone battery dies?

- Ensure your phone is adequately charged to maintain a valid fare.

Can I transfer tickets to a new phone?

- Yes, creating an account before purchasing allows you to transfer unused tickets to a new device. Only unused tickets are transferable.

Using the MuniMobile App:

1. Download: Install MuniMobile from the App Store or Google Play.
2. Account Creation: Register using your email or phone number.
3. Rider Selection: Choose your rider type (Adult, Senior/Disabled/Medicare, Youth, or SF Access).
4. Fare Selection: Select your desired fare (Single Trip, Cable Car, or Passports).
5. Ticket Purchase: Buy the required number of tickets and complete the purchase using your preferred payment method.
6. Activation: Activate your ticket before boarding or passing through fare gates.
7. Offline Use: Activate and use tickets offline.
8. Ticket Management: Manage and store multiple tickets on your phone.
9. Real-time Updates: Enable auto-refresh for real-time transit updates.
10. Support: Consult the MuniMobile FAQ page or in-app help section for assistance.