RCM

Enhance your field operations with RCM, which seamlessly integrates with RecoveryConnect® and MRS web applications. RCM equips your agents with real-time repossession assignment data, enabling them to access critical case information directly from their devices. This immediate access helps mitigate the risk of wrongful repossessions and allows agents to swiftly update the status of a unit to "On Hook." Once marked as "On Hook," agents can proceed with the asset recovery process at a time that is both safe and convenient.

RCM's mapping feature revolutionizes how drivers manage their tasks. With custom icons, agents can easily scan and run addresses, set pick-up locations, and recover more units efficiently. The ability to create and store filters allows you to focus your map on what matters most to your agency. Each asset recovery form captures essential condition information and photos, automatically generating a Condition Report that is promptly submitted to the client.

With RCM, you gain access to a suite of powerful features:

• Customize map icons (Pro)
• Mark collateral as "On-Hook" with a single button press
• Streamline the Asset Recovery process for quick condition, photos, and personal property reporting
• View real-time case information and addresses
• Quickly search your map (Pro)
• Mark "Favorite" cases for quick access
• Filter cases to efficiently run addresses
• One-tap quick updates
• Auto-generated geo-updates
• Work your To Do list to capture quick condition reports of recovered units

For any assistance with RCM, our dedicated support team is available 24/7. You can reach out to us through the "Contact Us" section on our website at https://mbsicorp.com/contact/.

What's New in the Latest Version 3.0.33

Last updated on Oct 2, 2024

The latest update introduces a new feature allowing users to accept cases directly from their mobile devices. You can now accept or decline cases from the "NEW CASES" section on the home page. Enhance your workflow by long-pressing to multi-select cases, and utilize search or filter options by client, case type, dates, or accepted before status. All activities are meticulously logged in the case History for comprehensive tracking.

For a detailed walkthrough on permissions, check out our video at https://youtu.be/rW0rJGe0Wr8. To review our commitment to your privacy, please visit our Privacy Policy at https://mbsicorp.com/privacy/.